OUR OPERATING PRINCIPLES
Beyond core values, our Operating Principles define how we commit to showing up for each other, our customers and our users - every day.
We are curious and voracious learners, committed to finding the best solution for our customers, rather than settling for the first one, which keeps our work bleeding edge and pioneering.
We think more outside of the box here. And what we come up with collectively is much more impactful than anything we could do separately.
3D Art & Science
Creative problem solving in ambiguous situations is fun and we’re excited to figure sh*t out. We are building something big and ambitious, something the world has never seen, and we embrace this challenge with grit and determination. We seize opportunities for creating positive change in the world and take ownership for making BioDigital the best organization it can be for us, our coworkers, our customers and the world.
We hire for drive, whether that's a passion for healthcare, art or 3D tech. And everyone has to be up for the challenge of growing a business. We're growing and changing all the time, and each person here takes ownership for making our products and the company better.
3D Art & Science
As a team, we are united in our common purpose to improve lives by demystifying the human body. We are personally successful when the team is successful, so we prioritize our work according to the greatest impact on team goals.
Everyone here is really approachable. You know they’re open to listening, to learning and to teaching. I think it’s unique that we’ve been able to maintain that culture as we grow.
We trust in the expertise of our teammates and engender their trust by acting with integrity - doing what we say we’ll do when we say we’ll do it - and by approaching our coworkers and customers with empathy.
I've developed a very close, trusting relationship with our Product team. They trust that I'm advocating for things that really matter, and I trust them to deliver on the requests that will have the biggest impact for our customers.
3D ART & SCIENCE TEAM SPOTLIGHT
BioDigital’s artists are recruited for both their artistic talent and their potential to think like scientists, storytellers and technologists. As scientific thinkers, we radically simplify and visualize complex datasets. As visual storytellers, we balance aesthetic goals with the learning objectives of our users. And as technologists, we push the limits of 3D art and animation. We love problem solving where art, design and technology intersect to bring human anatomy to life.
I feel like Dr. Frankenstein sometimes, bringing inanimate objects to life with our musculoskeletal rig, adding motion capture data, and combining that with the realistic material and lighting effects of our look development. When it all comes together, it can feel like magic...
We actually put all of these pieces together - a visually beautiful heart model, beating with a mathematically correct rhythm, filling and emptying based on pressure data from real datasets - to visualize something that only a handful of surgeons ever get to see in real life. We make that available to anyone - not just to look at, but to interact with in 3D so that they can really study a functioning heart.
Lead Technical Director, Animation
PRODUCT TEAM SPOTLIGHT
With a mission to power the world’s understanding of the human body, BioDigital’s addressable end-user market is the world’s population - 7.7 billion people. As product managers, we empathize with the diverse needs of millions of learners, educators and content creators, breaking new ground in 3D user experiences. We leverage the talents of engineers, artists and scientists to architect a seamless UX that empowers each of our end-users to more successfully teach and learn about health and the human body.
Our technology is cutting edge and therefore, the requirements we get are often loosely defined. We will ask our customers what their learning objectives are and then it's our job to use our technology to distill the information that needs to be communicated into a simple solution that meets those objectives.
I have a really good support system here and I feel confident that whatever comes, I have the right team to both help me through it and also challenge me...
Director of Product Management
SALES & MARKETING TEAM SPOTLIGHT
The infinite possible applications of BioDigital’s platform gives our nimble sales team exposure to potential clients from many different industries, types of companies, job titles and countries. We’re empowered to take a consultative approach to every sales conversation which means that we’re continuously learning as the organization does too. We have fun problem-solving collaboratively and celebrating bringing this new technology to market as a team.
We're still discovering new ways that our technology can be used. You start every call with a hypothesis about how a potential client will use our tech, but we have to really listen and be open to learning something new that might open up a new market or new opportunity or new use case for our product and our customers.
Director of Enterprise Sales
I'm a better salesperson because of the variety in the types of companies and personas I'm selling to. I've really grown in my ability to ask the right questions and get people to articulate what's important to them.
It's really special to do the branding and design work that I love for a brand that I care so much about. Everytime I write about the benefits of BioDigital for our customers and users, I get excited about the product all over again.
Sales & Marketing Coordinator
One of the keys to being successful here is being curious and focusing more on the process of trying to figure out the right answer than the answer itself. It requires being both comfortable with ambiguity and confident that you’re headed in the right direction.
Sales Development Representative
ENGINEERING TEAM SPOTLIGHT
BioDigital’s engineering team is essentially developing a high performance video game - a 3D graphics simulation running at 60 frames per second...that runs in a browser. The content team builds the Human using the same 3D development techniques as the biggest animation studios and gaming companies in the world, and the engineering team makes it look just as good and run just as fast in any web or mobile browser, building all of the supporting infrastructure to enable that “game” to run on any device, everywhere, all the time.
Our web application is "alive." It's interactive and dynamic, putting you in a simulator with just your keyboard and mouse. We have to deliver high quality assets over the internet at reasonable download speeds, a unique and engaging set of challenges.
Because I'm constantly challenged with new things, I'm confident that I can solve any problem that gets put in front of me. Engineers are allowed space to explore new approaches. That's cool.
CUSTOMER EXPERIENCE TEAM SPOTLIGHT
The Customer Experience team knows the BioDigital Human platform inside and out. We are passionate about enabling our clients to successfully integrate the platform, achieve ROI and fall in love with our products. We are deep listeners, skilled question askers and knowledgeable advocates for enhancements that will make the biggest impact on our customers’ workflow or bottom line. Our expert support of client integrations and input into the product roadmap is key to engaging customers, big and small, for the long-term.
BioDigital's culture fosters a sense that everyone impacts the customer experience in some way. Everyone is eager and willing to pitch in and lend their expertise, which gives clients the sense that there's a whole team taking care of them, not just me.
Strategic Account Manager
There isn't one person on the team that I don’t have incredible admiration for. Everyone works really hard and is incredibly smart, but we also go above and beyond to help each other out. It’s really heartwarming how much everyone really looks out for each other and cares about each other.
Lead Customer Success Manager
Benefits and Perks
Office in Central SoHo (Broadway & Houston) | Health, Dental and Vision Coverage | 401K Plan | Generous PTO